Question 1

What is borosilicate glass?

Accepted Answer

It's a hard, thermal-shock-resistant glass — the same family used for lab glassware. It holds fine detail in the flame and it holds up in daily use.

Question 2

Is every piece really one of a kind?

Accepted Answer

Yes. Fume work is unpredictable by nature, so even two pieces made back to back in the same session will read differently.

Question 3

How do I buy something?

Accepted Answer

The site is inquiry-first right now. Send an inquiry on any piece and you'll get pricing, availability and payment details by email.

Question 4

Do you take custom orders?

Accepted Answer

Always. Share your idea, budget and timeline on the Custom Orders page and you'll get a quote back.

Question 5

What are typical lead times?

Accepted Answer

Available pieces ship within about a week. Custom work usually runs two to six weeks depending on complexity and the market schedule.

Question 6

Do you sell wholesale?

Accepted Answer

Yes — shops, galleries and boutiques can request the wholesale sheet, minimums and lead times from the Wholesale page.

Question 7

Can I learn to work the torch?

Accepted Answer

Intro flame-working experiences run out of the Salem studio in small groups. Join the class interest list and you'll hear when dates open.

Question 8

How do I care for my piece?

Accepted Answer

Hand wash with warm water and mild soap. Avoid sudden temperature swings and don't put fumed work in a dishwasher.

Handmade glass questions, answered